Responsible gambling
Help with gambling
Gambling should remain entertainment. These are the instruments and the support that help to keep it so.
Our commitment
Every page carries an 18+ marking and a reference to begambleaware.org. Play only with money you can afford to lose and never try to win back losses.
Instruments at your disposal
- Self-exclusion — request it by email from your registered address; active within 24 hours, with a block of at least six months.
- Cool-off period — a pause of seven days on request.
- Session awareness — keep an eye on your playing time and transactions and take breaks regularly.
- Parental supervision — keep devices and login details out of the reach of minors.
Signs to take seriously
Consider a pause or ask for help when you:
- spend more time or money than you had planned;
- borrow money or neglect obligations in order to gamble;
- become restless or irritable when you try to stop;
- keep your gambling hidden from those around you.
Stay in charge
- Set a budget and a time limit beforehand.
- Regard gambling as paid entertainment, not as a source of income.
- Do not gamble when upset, tired or under the influence.
- Take breaks regularly and review your transaction history.
Where to find help
The independent organisations below offer free and confidential support:
- GamCare — gamcare.org.uk
- Gambling Therapy — gamblingtherapy.org
- Gamblers Anonymous — gamblersanonymous.org
- BeGambleAware — begambleaware.org
Requesting a limit or exclusion
Write from your registered email address to support@luckyboom.com or use the live chat. Exclusion requests are carried out within 24 hours.
- GamCare
- gamcare.org.uk
- Gambling Therapy
- gamblingtherapy.org
- Gamblers Anonymous
- gamblersanonymous.org
- BeGambleAware
- begambleaware.org